Social networks online, such as Facebook and Myspace are becoming more and more important. Increasingly, marketing through these online social networks will become ever more prevalent. For example, web apps / application onto Facebook’s open API (which means external programmers can add programs and applications to facebook - not just facebook employees). Another example might […]

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Index tools goes free - I had the pleasure of using indextools on a couple of websites last year - and can honestly say that it does favourably compete with other much more expensive tools. So, going free with Yahoo is very good news for business (and for Dennis Mortensen - congrats). Lots of talk […]

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Segmentation and personas are areas of interest to traditional marketing departments. But now with web analytics, consumer segments can be set up and analysed real time and/or historically with many of the standard web analytics tools such as Google Analytics, Omniture’s Site Catalyst or Discover, Clicktracks or Webtrends.
If you look at the average conversion rate […]

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Today is Web Analytics Wednesday (WAW) in London, on a Monday and Eric Petersen, the original founder of WAW will be talking about the future of web analytics.

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Today at econsultancy’s digital cream, digital marketers, social media - ites, search - ites, and web analytics ites thronged together and debated. It was actually fascinating and informative so a big thank you to econsultancy for organising it and to all the staff for being so helpful. ( I just got back from […]

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A little bit techy today. I know. But really useful stuff.
With Google Analytics, you have the ability to track how many products are bought on your website, with it’s ecommerce tracking. You can also use this for your website, even if you don’t actually sell products but to categorise your lead generation, pdf downloads or […]

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I have been unbelievably, ridiculously busy. Being a career mother, with a two year old toddler, in a big old city like London, makes for very challenging time management.
Anyway, excuses aside. I have been doing some fun and intense web analytic - ey type things recently.
Recently when doing some multi-variate testing, I noticed that there […]

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It’s quite amazing when you begin looking at internal site search.
Recently I started investigating the capabilities of google analytics’ site search and it really has a easy to set up approach with alot of useful metrics that you can define against it.
As long your website uses a url parameter before your internal site search keywords […]

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Whether you use tableau, business objects, excel or something else all together, visualisation of data and in essence ideas, is a huge part of web analytics. It is much easier to understand a good graphic than a thousand words and in fact they can be a beautiful and persuasive call to action.
I was inspired by […]

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8 conversion rate tactics below to help increase conversion rates on your website.
1. People Click On What They Want
People navigate the web by “scent”, Byran Eisenberg, conversion guru and persuasion architect, tells us. Scent was first described by Xerox PARC to describe the parallels between a human’s information-gathering techniques on the Web and an animal’s […]

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